Solutions

Human Resources

The role of Human Resources is critical in matching the needs of developing, changing organizations. Successful organizations are becoming more adaptable, customer-centered and recognize the need for a positive employee workplace. It starts with a company culture that focuses on meaningful work, challenge, communication and effective leadership.

solutionsSome of our HR professional solutions include:

  • Recruiting
  • Hiring
  • Orientation
  • Training
  • Organization development
  • Communication
  • Performance management
  • Coaching
  • Employee relations
  • Culture and team-building
  • Leadership

 

Customized Training and Coaching

Team engagement and meaningful work help employees spark action and companies grow!

We specialize in developing customized workshop programs in service-oriented industries for over 20 years on any topic. Our delivery is participant-centered, down to earth, fun learning — so training sticks. We work with all levels in an organization to identify the goals for each program to match the company culture from the core.

KRB helps implement a successful plan with coaching after training or can partner with trainers and leaders for our train the trainer program and help organizations with ROI.

Leadership Training

Interpersonal skills and relationship building in the workplace are key in leadership development programs. We focus on effective communication and connection; it starts with the core of the organization.

Customer Service

Service excellence will make or break an organization. Having a strong service standard is expected today and even more challenging. Training pays when guests are delighted. Boosting service skills in your team will impact your company success.

Quality Assurance

The quality of service we deliver to our guest is critical to our success. Our guests also want a quality product. Quality begins with us and it’s all about attention to details. Doing quality work requires meeting and exceeding expectations. We focus on service, quality and consistency to reach higher profits.

Sales

Successful selling starts with knowing your product and using a natural sales approach. We approach sales training with a positive mental attitude and practice various sales proven methods such as the match and lead to turn objections into sales.

Team-building

Creating a high-performance team is the goal of every leader. We focus on building a supportive culture from the top down empowering teams to do their very best!

Contact Us

KRB Business Solutions

866-KRB-0050
info@krbtrainingsolutions.com

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Certifications

  • MBE/DBE/SBE/ACDBE in MD, TX, GA, IL, PA and CO
  • Minority Business Enterprise
  • Disadvantaged Business Enterprise
  • Small Business Enterprise
  • Airport Concessions Disadvantaged Business Enterprise
  • CHA – Certified Hotel Administrator
  • CHT – Certified Hospitality Trainer
  • CHS – Certified Hospitality Supervisor
  • CHDT – Certified Hospitality Department Trainer



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