2012 BYOB Seminars - Click here for more info
Training Topics Module Time
   
 Sales:  
• Capturing Front Desk Sales/Reservations
  Sales Calls & Upselling
1-2 Days
• Reservation Shopping Service 3 Shifts a Month
• Food & Beverage Skills 4-8 Hours
• Catering Administration 4-8 Hours
• Loyalty Training 4-8 Hours
   
Human Resources/Leadership/Operations:  
• Conducting Orientation and Training 4-8 Hours
• Motivation and Team Building 4-8 Hours
• Time Management 1-4 Hours
• Improving Communication 4-8 Hours
• Handling Problems and Conflicts 4-8 Hours
• Leadership 1-2 Days
• Improving Employee Performance 4-8 Hours
• Your Behavior as a Supervisor 4-8 Hours
• Train the Trainer 1-2 Days
   
Quality/Service:  
• Invest in Your Guest/Your Key to Success
  (Line Level)
4-8 Hours
• Defining your Customer Culture
  (Mgr. Level)
4-8 Hours
• Housekeeping & Maintenance
  (Quality, Service, Consistency)
2-4 Hours
KRB Customized Training Solutions specializes in sessions to fit your business needs. Our Training Topics are below, please feel free to contact us with any questions. Module times are recommended but can be tailored.

About | Services | Contact Us | Home | Workshops
KRB Customized Training Solutions 2006-2009
Site Design: 18 Visions Design